Usually at web hosting provider support site, we will find knowledgebase support centre. At dreamhost hosting, we find their knowledge base support centre a little bit different, and rather unique. They are using mediawiki, and its function like wikipedia. You can search almost anything about dreamhost control panel, troubleshooting, how-to, information about domain email or billing etc. Everything can be answered here. If you spend some time browsing around, you will found out its more than just a static knowledge base. Rather its a growing community and knowledge center.
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